EMV Email Desk is an independent site about email marketing, email service providers, deliverability and inbox how-tos. This page explains how to reach the editors, how corrections are handled, and what kinds of messages are most useful.
How to Reach the Editors
To reach the editors, send an email to contact@emailmarketingvoodoo.com. The site has no contact form, so this address handles corrections, tips and general questions.
The EMV Email Desk editors read every message themselves. Nothing goes to a sales team or an automated ticketing system. Not every message gets a personal reply, but every correction and tip gets read and checked.
A clear subject line helps your message reach the right place quickly. Start it with one of these words:
| Subject starts with | Use it for |
|---|---|
| Correction | A factual error or outdated detail on a page |
| Tip | News, changes or problems readers should know about |
| Question | Anything else about email, deliverability or the site |
Corrections
If you spot a mistake, email contact@emailmarketingvoodoo.com with “Correction” in the subject line. Say which page has the problem, what is wrong, and how you know. Email changes all the time. Providers reprice plans, rename tiers, retire features, and Gmail, Yahoo and Microsoft update their sender requirements, so a page that was accurate when it went up can fall out of date.
What to include
A useful correction report covers three things:
- The page and the passage. Give the page title or address, and quote the sentence, table row or record example that is wrong.
- What is wrong and what is correct. Say exactly what should change, for example a price, a send limit, a date or a line of DNS syntax.
- The evidence. Point to something the editors can check, such as the provider’s own pricing page, documentation, a changelog, a published policy, or bounce messages and headers from your own sending (with personal details removed).
Reports that come with evidence the editors can check are handled fastest. A report without evidence still gets read, but the editors will need to confirm the claim independently before changing anything.
What happens next
Once a correction arrives, it goes through these steps:
- Review. An editor reads the report and checks the passage it refers to.
- Verification. The claim is checked against primary sources, such as the provider’s own documentation, pricing and policy pages.
- The fix. If the page is wrong, it is corrected. Small fixes that do not change what a piece means, such as a typo or a broken table cell, are made directly.
- Disclosure. If an error changed the meaning of a piece, for example a wrong price, a wrong requirement or a record example that would break authentication, the page is updated and a note on the page says what changed. Meaningful errors are never quietly rewritten.
If the editors check and find that the page was already correct, the page stays as it is. Disagreements about opinion, such as which platform suits a certain kind of sender best, are treated as feedback rather than corrections, though good arguments do shape future updates.
Tips
To send a tip, email contact@emailmarketingvoodoo.com with “Tip” in the subject line. A few sentences on what you noticed and why it matters is enough. You do not need a polished pitch.
The most useful tips cover:
- Changes to sender requirements from mailbox providers such as Gmail, Yahoo and Microsoft Outlook
- Pricing, plan or send-limit changes at email service providers
- New features, removed features or outages that affect senders
- Deliverability problems showing up across several accounts or domains at once
- Tools or techniques that deserve a closer look
If you want your name kept out of anything that gets published, say so in your message and that request will be honoured.
General Questions
For anything else, email contact@emailmarketingvoodoo.com with “Question” in the subject line. That covers mail landing in spam, confusing SPF, DKIM or DMARC records, or choosing between platforms. The desk does not work as a private consultancy, but common questions often become guides that help many readers at once.
For deliverability questions, details help:
- Which email service provider you send through
- Roughly how much you send, and how often
- What you are seeing: spam-folder placement, bounces, blocks, or a sudden drop in opens or clicks
- Any bounce codes or error text, with addresses removed
What Not to Send
To protect yourself and your subscribers, keep sensitive data out of your message:
- No passwords, API keys or login details. The editors will never ask for them.
- No subscriber lists or personal data. If you share headers or bounce messages, remove email addresses, names and other identifying details first.
- No attachments you don’t need to send. A pasted snippet of text is usually enough.
No Guest Posts, Sponsored Articles or Link Requests
EMV Email Desk does not accept guest posts, sponsored articles or link requests. Pitches for any of these will not get a reply. Nobody can pay for a place in a comparison, a better rating, a favourable review or a mention in an article.
Vendors and PR teams can still write in with genuine news, such as a pricing change, a new feature or a policy update. Send it as a tip, the same way any reader would. It will be judged on whether it helps readers. Sending a pitch does not guarantee coverage, and coverage never comes with approval rights over what is published.
If the site ever carries advertising or affiliate arrangements, they will be clearly disclosed and kept separate from editorial decisions, so readers can always tell what the editors think from what someone paid for.
Independence
EMV Email Desk is independent. No email service provider owns it, and it covers the industry from the sender’s side of the inbox. Reader corrections and tips are a big part of keeping the site accurate. If you spot something wrong or notice a change before anyone else, contact@emailmarketingvoodoo.com is the place to send it.