Email Strategy
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Explosions in the Inbox
A band newsletter that arrives with a broken album-art image, then lands again three hours later with no subject line and missing copy, is…
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Do You Have an Email Marketing Checklist? The Must-Haves for Every Send
Yes, you need one. As of November 2026, every marketing email should carry a clear opt-out method, your valid postal address and honest sender…
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Measuring Success: Beyond Open Rates
To measure email success in November 2026, look past open rates. Track click-to-open rate, conversions from clicks, leads, revenue and orders per email delivered,…
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Mailing Lists: Why Bigger Isn’t Necessarily Better
A bigger email list is not a better list. In November 2026, Gmail, Yahoo and Microsoft Outlook.com judge you on authentication, spam complaints and…
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Why Email Has to Be a Two-Way Communication
Email works best as a conversation. You ask subscribers what they want, you tell them about changes before they run into them, and you…
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Have You Set Your Subscribers’ Expectations?
Setting expectations means telling people at signup what you’ll send, how often, and why, and then sticking to that schedule. In November 2026 this…
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Email Testing: Why Bother With A/B Testing?
A/B testing is still the cheapest reliable way to learn what makes your subscribers click, buy or unsubscribe. It only works if you change…
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List Rentals Are Not the Answer
Renting an email list is still a poor way to get results in November 2026, and it is now riskier than when this post…
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Facebook Opens Its Email Platform, and What Became of It
Facebook did open its messaging system to ordinary email. In November 2010 it gave users an @facebook.com address, then retired the service in February…
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Reebok’s Preference Center
Reebok‘s old sign-up form let new members rate their interest in each sport on a slider from 1 to 10, pick favourite colours and…