Design & Copy
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How to Override Yahoo Mail’s Default Link Color
To control link color in Yahoo Mail, put the color inline on every ` tag and repeat it on a` inside the link. Yahoo…
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My Wishlist: Why Sharing a Wish List by Email Is So Hard
In November 2026, a hidden wishlist share button is almost always a design failure, not a sales trick. A wishlist that reaches a gift-giver…
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Welcome Emails That Give Subscribers the Warm and Fuzzies
A good welcome email lands within minutes of signup. It thanks the new subscriber, confirms what they signed up for and gives them one…
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Background Images in Outlook: The VML Fix That Started With Outlook 2007
Yes, background images can show in Outlook for Windows. The classic desktop app still needs extra code, though. Classic Outlook for Windows has rendered…
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Another Case for List Segmentation
Segmentation means sending each subscriber the products and messages that fit what you know about them. In November 2026 it matters more than when…
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How Much Does Free Shipping Really Cost?
Free shipping with a minimum order is still one of the strongest offers you can put in a subject line, because shoppers will often…
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A Clever Way to Start Shopping With One Click
In November 2026, the most reliable way to let subscribers start shopping from an email is still to give each choice (a size, a…
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Do You Know What You’re Missing? Showing Subscribers the Emails Other Segments Get
If you split your list by preferences such as women’s, men’s and kids’ clothing, add a clear link that lets each subscriber see the…
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A Personalized From Name Done Right
A personalized from name works when subscribers learn the person’s name at signup, see it on a fixed schedule, and can tell which brand…
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Thumbs Up and Thumbs Down Buttons in Email: Instant Segmentation Feedback
Thumbs up and thumbs down buttons still work as a quick way to segment subscribers in November 2026. Every major email service provider records…